1. Introduction
bushire.lk (“we,” “our,” “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bus hiring services. You consent to the practices described in this policy when using our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing details, and any other information you provide when booking our services.
- Usage Information: Information about your interactions with our website or mobile app, such as IP address, browser type, and access times.
- Payment Information: Credit/debit card details or other payment methods are processed through secure third-party payment gateways.
- Location Data: If you use our services that require location tracking, we may collect real-time location data with your consent.
3. How We Use Your Information
We use the collected information to:
- Process and manage your bookings.
- Provide customer support and respond to inquiries.
- Improve our services and user experience.
- Send promotional offers, service updates, and important notifications.
- Comply with legal obligations and enforce our terms of service.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist with payment processing, customer support, or marketing.
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to the processing of your data.
To exercise these rights, contact us at 0773152814.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the revised effective date.11. Contact Us
If you have any questions about this Privacy Policy, please contact us at 0773152814